Frequently asked questions

βš™ Is my data safe?

OUR COMMITMENT TO PROTECTING YOUR PERSONAL DATA So that you can browse our site with complete peace of mind, we, CabaΓ―a, as the data controller, explain how we collect, process and use your personal…

Gwen
Updated 5 months ago by Gwen

😷 Are the masks effective against the new virus variants?

A little bit of technical information: The French High authority for Public Health has recommended that masks should filter out at least 90% of 3-micron particles. This new measure aims to increase t…

Gwen
Updated 5 months ago by Gwen

😷 πŸ‘¦πŸΌΒ  Do you make masks for children?

The AFNOR, the authority that validates masks in France has imposed a standard size for everyone: 18x10cm. There is no special size for children However, it is possible to adapt the mask to a child b…

Gwen
Updated 5 months ago by Gwen

🧦  All about the socks bar 🧦

WHAT SIZE SOCKS DO I NEED? πŸ“Women's size is from 35 to 40. (3 to 6,5 UK size) πŸ“The men's size goes from 40 to 45. (6,5 to 10,5 UK size) WHAT ARE THE SOCKS MADE OF? Our socks are made of combed cotton…

Gwen
Updated 5 months ago by Gwen

🌴 Where are our shops and pop-up stores this year?

You can locate our stores through the following link: www.cabaia.com/apps/store-locator 😊

Gwen
Updated 4 months ago by Gwen

🀯  Is having a magnet on your head a big deal?

So, let's talk about these magnets... Sometimes customers can't understand that we produce hats with magnets. We really want to reassure everyone, your brain won't be demagnetised! πŸ“± The magnet place…

Gwen
Updated 5 months ago by Gwen

πŸ“± Where do I add a promo code on the mobile website?

🎁 We've tried to make it obvious but it's not super easy to locate the "Voucher code" field from your mobile. So, here is a short article on how to do it. Once your items are in the basket, you will…

Gwen
Updated 4 months ago by Gwen

πŸ‘Β  What does "ethical" wool means?

Our beanies are 98% Cruelty free. No animals are used to manufacture our products. 2% of our beanies are made with sheep wool that comes from free-range, outdoor sheep, in human-sized farms. πŸ’™ πŸ‘ πŸƒ πŸ‘β€¦

Gwen
Updated 4 months ago by Gwen

πŸ’»Β  Does my computer fit in the bags?

For Mini bags: Tablets fit in the fleece pocket and you can easily fit a 13" computer in the main pocket. πŸ‘Ύ For Medium bags: 13" computers fit in the fleece pocket. A 14" computer also fits but the v…

Gwen
Updated 4 months ago by Gwen

🌴  All about the flip-flop beach 🌴

WHAT SIZE FLIP FLOPS DO I NEED? πŸ’πŸ» We have 3 women's sizes: - 36/37 (3,5/4 UK size) - 38/39 (5/5,5 UK size) - 40/41 (6,5/7,5 UK size) πŸ€΅β€ And 3 men's sizes: - 41/42 (7,5/8 UK size) - 43/44 (9/9,5 UK s…

Gwen
Updated 5 months ago by Gwen

Everything you need to know about the beanies bar ✨

STRENGTH OF THE MAGNETS: We have reinforced the attachment system: your beloved bobble will stay on your head despite all your falls on skis or snowboard! πŸ‚ SIZE: - Adult size: For people with a head…

Gwen
Updated 5 months ago by Gwen

πŸ›’ How do I get my invoice?

Generating an invoice is super easy! πŸ‘‰ A link can be found in the confirmation email under your order summary We tried to make it simple, the link is called : "Click here to download your invoice" πŸ˜‚πŸ˜‚β€¦

Gwen
Updated 4 months ago by Gwen

✈️  Can I take the duffle bag with me on a plane?

✈ The maximum dimensions for a standard cabin bag are the following: 55cm (height) x 35cm (width) x 25cm (depth) The maximum size of cabin luggage is mostly limited to 115cm. The 42 litre bag is 111c…

Gwen
Updated 4 months ago by Gwen

πŸ‘©πŸΌ 🦲 Hats in size 1-4 Year old?

This is a question that comes up quite often: Do we have a category of beanies between those for newborns and those for 4-6 year olds? It's always difficult to advise on beanies sizes accurately. Hea…

Gwen
Updated 5 months ago by Gwen

πŸ’³ 🚫 I can't pay!

β†’ We accept VISA / MASTERCARD & Paypal payments ← In case of a glitch when proceeding with the payment... - Check that the information provided is correct (name, first name, card...) - Check that you…

Gwen
Updated 4 months ago by Gwen

🧢  What material are our hats/bobbles/scarves/snoods made of?

Our scarves and snoods are 100% acrylic. For the beanies and bobbles, it's the same, they are 100% acrylic or made with recycled materials. 2% of our beanies are made with real ethical wool. ✨ β†’ Some…

Gwen
Updated 5 months ago by Gwen

πŸ‘ΆπŸ»Β  How do you make babies?

Well, for this one, just ask your parents! πŸ˜‰

Gwen
Updated 4 months ago by Gwen

Sustainability and Ethic

Cabaia is committed to operating a responsible business that respects suppliers, workers, and the environment. Harder, better, faster, greener! Manufacturing: We are manufacturing our products only t…

Gwen
Updated 2 months ago by Gwen

πŸ€“ Which size backpacks for school? πŸ€“

Which bag do you need to be fancy at school? Here are a few explanations! Adventurer Mini The perfect bag for kindergarten and primary school! There is enough room to carry: 🧴A small bottle of water…

Synthia
Updated 1 month ago by Synthia

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