Shipping and shipping costs
π Delivery times
πΒ Where is my parcel ?
π΅ You've paid customs fees
π There is a delay with my order
π€ My order is "in preparation" for more than 3 days π€
πΌΒ Not at home to receive your order?
π My order is marked as delivered, but I haven't received anything!
π Christmas delivery times π
Claim - Refund - Return
π³ Refund terms & conditions
βοΈMy product has arrived broken
ποΈ Returns and refunds in a store
π Warranty conditions for our backpacks
π How to apply the guarantee if you've purchased the good in a CabaΓ―a store?
π How to apply the guarantee for a purchase made on our website?
π How to apply the warranty after a purchase made through a retailer?
Frequently asked questions
β Is my data safe?
π§¦Β All about the socks bar π§¦
π΄ Where are our shops and pop-up stores this year?
π€―Β Is having a magnet on your head a big deal?
π± Where do I add a promo code on the mobile website?
πΒ What does "ethical" wool means?
π»Β Does my computer fit in the bags?
π΄Β All about the flip-flop beach π΄
Everything you need to know about the beanies bar β¨
π How do I get my invoice?
βοΈΒ Can I take the duffle bag with me on a plane?
π©πΌ 𦲠Hats in size 1-4 Year old?
π³ π« I can't pay!
π§ΆΒ What material are our hats/bobbles/scarves/snoods made of?
Sustainability and Ethic
π Are items purchased at a clearance sale guaranteed? π
π€ Which size backpacks for school? π€
β Restocking times β
β» What happens to our defective bags? β»
Using and maintaining our products
π Use and maintenance of wallets π
π Use and maintenance of the nano bag π
π» Use and care of the computer bag π»
π Use and care of beach towels
π Use and care of our backpacks
𧦠How to use and how to take care of our socks?
Manage my order
π§ Cancel or amend my order
π Β I have entered the wrong address!
π¦π§¦ How to place an order
π Delete an item from my basket
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- Everything you need to know about the beanies bar β¨
Everything you need to know about the beanies bar β¨
Updated
by Gwen
STRENGTH OF THE MAGNETS:
We have reinforced the attachment system: your beloved bobble will stay on your head despite all your falls on skis or snowboard! π
SIZE:
- Adult size: For people with a head size of 54 to 61cm
- Size 6-12 years : For children with a head size from 49 to 54cm
- Size 4-6 years: For children with a head size between 44 and 49cm
- One size for infants πΆπ»
HOW WARM ARE THESE HATS?
Our hats, as well as being beautiful, are super warm!
They all (apart from the Appletini and Hydromel) have 2 layers of material in order to guarantee a tropical winter.
And for even more warmth and cocooning, you can get a beanie with a polar lined!