Shipping and shipping costs
π Delivery times
πΒ Where is my parcel ?
π΅ You've paid customs fees
π There is a delay with my order
π€ My order is "in preparation" for more than 3 days π€
πΌΒ Not at home to receive your order?
π My order is marked as delivered, but I haven't received anything!
π Christmas delivery times π
Claim - Refund - Return
π³ Refund terms & conditions
βοΈMy product has arrived broken
ποΈ Returns and refunds in a store
π Warranty conditions for our backpacks
π How to apply the guarantee if you've purchased the good in a CabaΓ―a store?
π How to apply the guarantee for a purchase made on our website?
π How to apply the warranty after a purchase made through a retailer?
Frequently asked questions
β Is my data safe?
π§¦Β All about the socks bar π§¦
π΄ Where are our shops and pop-up stores this year?
π€―Β Is having a magnet on your head a big deal?
π± Where do I add a promo code on the mobile website?
πΒ What does "ethical" wool means?
π»Β Does my computer fit in the bags?
π΄Β All about the flip-flop beach π΄
Everything you need to know about the beanies bar β¨
π How do I get my invoice?
βοΈΒ Can I take the duffle bag with me on a plane?
π©πΌ 𦲠Hats in size 1-4 Year old?
π³ π« I can't pay!
π§ΆΒ What material are our hats/bobbles/scarves/snoods made of?
Sustainability and Ethic
π Are items purchased at a clearance sale guaranteed? π
π€ Which size backpacks for school? π€
β Restocking times β
β» What happens to our defective bags? β»
Using and maintaining our products
π Use and maintenance of wallets π
π Use and maintenance of the nano bag π
π» Use and care of the computer bag π»
π Use and care of beach towels
π Use and care of our backpacks
𧦠How to use and how to take care of our socks?
Manage my order
π§ Cancel or amend my order
π Β I have entered the wrong address!
π¦π§¦ How to place an order
π Delete an item from my basket
Your account
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- Frequently asked questions
- π΄Β All about the flip-flop beach π΄
π΄Β All about the flip-flop beach π΄
Updated
by Gwen
Β WHAT SIZE FLIP FLOPS DO I NEED?
ππ» We have 3 women's sizes:
- 36/37 (3,5/4 UK size)
- 38/39 (5/5,5 UK size)
- 40/41 (6,5/7,5 UK size)
π€΅β And 3 men's sizes:Β
- 41/42 (7,5/8 UK size)
- 43/44 (9/9,5 UK size)
- 45/46 (10,5/11 UK size)
WHAT MATERIAL ARE THE FLIP-FLOPS MADE OF?
The flip-flops are 100% recycled rubber for more comfort and respect for the trees.
WHAT ARE THE TOWELS MADE OF?
Β
100% cotton with 400g/m2 thickness, so thick enough to be comfortable, with a terry side for more absorption when the water comes out.
Β
For rectangular towels: 80 cm (width of a large single bed) x 150 cm (height)
For round towels: 150 cm in diameter (from edge to edge)