⚙ Is my data safe?

Gwen Updated by Gwen

OUR COMMITMENT TO PROTECTING YOUR PERSONAL DATA

So that you can browse our site with complete peace of mind, we, Cabaïa, as the data controller, explain how we collect, process and use your personal data process and use your personal data to provide you with new services on a daily basis new services in respect of your rights.

We protect your privacy by ensuring the protection, confidentiality availability and security of the personal data that you entrust to us on all our communication channels.

The General Data Protection Regulation is a set of laws put in place by the European Commission as of 25 May 2018 for all companies operating in Europe.

At Cabaïa, we are therefore concerned.

WHAT DOES IT CHANGE CONCRETELY?

To protect Internet users from data leakage or the misuse of personal data,it is now mandatory for companies to inform visitors of all computer processing carried out on the basis of the data collected.

Like all e-tailers, we collect data on our visitors and we work with several third party providers (service allowing us to send you our great emails, logistics to send our beautiful packages, our server host,...) who therefore have access to some of our data.

This data is essential to offer you the best possible experience on our site and to guarantee the smooth running of your order.

We have nothing to hide, we want to be as transparent as possible, so we will tell you everything!

DOES CABAÏA SELL MY PERSONAL DATA?

No! and we will never do so!

Some companies exchange customer files for commercial prospecting, this is not the case with Cabaïa.

All the data we collect is our own and will never be given away, rented or sold to a third party. It is therefore only us who will contact you with the information we have on you.

ARE MY PASSWORDS SAFE?

Passwords are stored "encrypted" and it is impossible to decrypt them.

Your passwords are therefore safe. 

WHAT ABOUT MY CREDIT CARD NUMBER?

For credit card payments, we work with one of the largest banking providers, guaranteeing the security of your data. At no time do we have access to your credit card number. It is encrypted from our site to our bank provider.

Our service provider has all the French and European approvals justifying the security of its computer system.

WHAT PERSONAL DATA DO YOU COLLECT ABOUT ME AND WHAT ARE THEY USED FOR?

Ordering:

When you create a customer account on our site, we record in our systems all the information necessary to place an order:

your email address, your first and last name, your postal address and your telephone number ,so that we can prepare and deliver your package.

This order data is transmitted to the various service providers who work to ensure that your parcel arrives at your home:

Our logistics provider who prepares the parcel and the carrier who brings it to you.

These service providers are not allowed to use your data for anything other than processing your order and must delete the data from their computer systems after processing. These service providers store the data in data centers (large computers) in Europe.

However, if you choose to have your order delivered outside of Europe, your data such as your postal address is necessarily passed on to the logistics services of the carrier who will deliver to you in that country.

Newsletter :

If you have given us your consent, we also use your email address ,to send you our weekly newsletter. Please note that if you no longer wish to receive these emails, you can unsubscribe at any time by clicking the "Unsubscribe" link at the bottom of the newsletter.

This will take effect immediately.

The service provider we use for our newsletters guarantees us maximum security on data storage. In order to send you newsletters that may be of interest to you, we also provide this service provider with a list of the products you have ordered.

Statistics:

In order to constantly improve our service, we use software and services operated by third party providers allowing us to better understand our business. As such, we provide these tools with data about our customer base, your browsing history on our site and information on products ordered.

Advertising :

Like most online merchants, we record visits and then display targeted advertising when you browse other websites.

This process does not manipulate any personal data and neither the advertising company nor the third party sites displaying our advertisements have access to your personal details.

If you no longer wish to see our advertisements you can delete the cookies from your web browser.

How do I delete cookies?

https://www.comment-supprimer.com/les-cookies/

Social networks:

If you use Facebook to create your Cabaïa account, we do not collect anything more than your email, name, first name and Facebook profile ID.

We do not have access to your photos, friends list, publications, etc.

We will never publish on your page without your consent.

Product reviews:

Your email address, your name, first name and your order reference are transmitted to our partner Avis-Vérifiés.com who will send you a satisfaction survey.

These data are not transmitted to any other company and these data are only used

for the sole purpose of evaluating your shopping experience at Cabaïa.

WHAT SHOULD I DO IF I WANT TO MODIFY OR DELETE THE DATA YOU HAVE ON ME ?

Most of the data can be modified directly by you from your customer area on our website.

If you can't find what you want, we invite you to write an email to our customer care team! They will find a solution for you!

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